Exchange & Refunds

 

Refunds will only be issued once return orders have been received.

Disclaimer: Personalised Items can not be returned or refunded.

 

Cosi Covers can not be held responsible for the order should it be misplaced by the shipping company.

 

Please email us at:

info@cosicovers.com.au

Within 7 days of receiving your order.

 

Please include in the email your Name, Address, and Contact Number and which item you would like to exchange / refund.

Once we have received your returned item, we will notify you by email and process your refund / exchange within 5 business days.

Please allow up to 7 business days for your refund to show in your account.

Refunds will be made to the original purchasers credit card or PayPal account.

Please Note: Return shipping will not be refunded, unless the item is deemed faulty.

Please Note: Exchanges will only be accepted if:

  • The goods are in saleable condition, in their original packaging with all tags attached
  • The goods have not been worn, damaged or washed
  • You notify us to exchange within 7 days of receipt of goods
  • The original invoice as proof of purchase is provided

Taxes & Duty

 

Cosi Covers unfortunately cannot be held responsible for any possible duties and taxes which may be applied by customers in the country where delivery is placed.

The responsibility for any customs duties, foreign taxes or other fees which may be imposed rest with the customer.